What it is (in one sentence)

A 2025 survey of more than 2,000 architecture, engineering and construction (AEC) professionals—mostly senior leaders from large companies—about what’s actually going wrong (and right) on projects, wrapped with case studies and an editorial “call to action” from the software company that published it.

Who was surveyed (and the limits of that lens)

  • Respondent profile: 80%+ in leadership (C-suite, CIOs, BIM/VDC/digital engineering/arch tech), 75% from firms with revenues over US$100m; 65% work on US$51–500m projects. This shapes what they notice and prioritise.
  • What this means for you: Findings are directionally useful, but the scale differs from a $600k–$2m home.
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We’ll translate the patterns to residential realities and reference the NCC and Australian Standards where relevant.

Where demand is growing—and why that flows down to homes

Global demand hotspots include infrastructure, transportation, civic, and retrofit/adaptive reuse; Australia respondents also reported infrastructure demand. That pressure lifts competition for skilled trades and squeezes timelines—often flowing down to residential labour availability and costs.

close-up photo of monitor displaying graph
Photo by Nicholas Cappello / Unsplash

Budgets & the real cost of change (why scope creep hurts)

The most common average budget increase reported: 11–20% over the original estimate—on top of contingencies that are already common in complex projects. Main reasons: change orders/client changes/scope creep (56%), unforeseen site conditions (53%), design errors (45%), poor communication (37%), construction errors (33%).

  • Residential Construction Related Items:
    • Scope changes = variations. Tie selections and allowances down early; freeze scope milestones.
    • Unforeseen conditions = site risk. In Australia, manage with site investigation and adequate provisional sums; align with NCC site classification and geotechnical reporting.
    • Design errors/incomplete plans = rework. Use coordinated drawings and pre-start reviews.
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Lock scope before construction. Build a variations protocol with dollar triggers and cooling-off checks before anything changes onsite.

Time vs technology: adoption pain points that also affect small projects

The biggest barriers to adopting new tech weren’t cost—it was deployment/training time, lack of mandate/policy, and resistance to change. Translation: even good tools fail if the team can’t or won’t use them consistently.

  • Residential angle: You don’t need enterprise software, but you do need a shared information hub (drawings, RFIs, selections, approvals) and a routine to keep it current.
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“Where will all project information live, who updates it, and how do we approve changes?” Get that process documented.

What tools actually help (when used properly)

Leaders rely most on collaboration tools, authoring tools, and common data environments (CDEs) to coordinate models and drawings. The benefit: fewer emails, clearer “single source of truth,” faster clash/issue resolution.

  • Residential translation: You might not have BIM models, but you can insist on:
    • One current drawing set (version-controlled).
    • A live selections schedule and finishes register.
    • An issues list with assignees and due dates.
    • Photos + marked-up sketches for site queries (RFIs) and approvals.
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Ask for access (view-only is fine) to the live “project source of truth.” Visibility lowers the chance of nasty surprises.

AI and automation: promise vs reality for homeowners

Many respondents are closely following AI/automation trends; the report frames AI as useful where it delivers real outcomes (not novelty), especially in asset management and predictive maintenance.

  • Residential reality today:
    • Where AI helps: scheduling/communication nudges, photo-based defect tracking, document control cues.
    • Where it doesn’t (yet): replacing qualified design or compliance judgement. NCC and Australian Standards still govern—people remain accountable.
a group of white robots sitting on top of laptops
Photo by Mohamed Nohassi / Unsplash

The “digital mandate” argument—and what’s missing for homeowners

  • Report’s closing stance: The sector needs connected, lifecycle-aware tech stacks to improve decisions from design to operations. Owners who centralise data gain long-term value.
  • Homeowner translation: Your “lifecycle” is warranty + maintenance. A basic owner’s pack—final drawings, services schematics, appliance data, colours/finishes, warranties, certificates, test and inspection records—saves time and money for years.
  • Standards anchor: Keep compliance certificates and test reports aligned to NCC/AS references (e.g., waterproofing compliance to AS 3740; smoke alarms per AS 3786; electrical CoC per state requirements).
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Make a digital handover pack part of the contract, with an indexed contents list and due date at Practical Completion.

Where the report may be biased (and how to read it critically)

  • Author perspective: The report is published by Revizto, a coordination/CDE vendor; case studies often feature the product’s benefits. That doesn’t negate the insights, but it tilts examples toward coordination platforms.
  • Sample skew: Large firms, large budgets, leadership roles—results reflect enterprise contexts more than small residential builds.

Conclusion

The report paints a clear picture: big projects struggle when scope shifts late, drawings aren’t aligned, decisions hide in inboxes, and checks aren’t done at the right time. The fixes aren’t fancy—they’re disciplined. For Australian homeowners, the translation is simple and doable:

  • Clarity: One current set of drawings and a live selections schedule.
  • Coordination: A short, weekly review that closes RFIs and decisions.
  • Cadence: Small, regular updates beat long, irregular catch-ups.
  • Compliance: Evidence-backed hold points mapped to the NCC and the right Australian Standards (AS 2870, AS 1684, AS 3740, AS/NZS 3000, AS 3786, AS 3660).

Frequently Asked Questions

  1. Do I really need a “CDE” for a home?
    Short answer: No, but you need a single, current place for drawings, selections, and RFIs. Even a shared folder plus a live issues list works. (Principle drawn from the report’s emphasis on collaboration/data centralisation.)
  2. How do I stop scope creep and surprise costs?
    Freeze scope at milestones, lock selections, define a variation process with written approvals before work changes. (Aligned to report findings on overruns drivers.)
  3. What inspections matter most for quality?
    Slab (AS 2870), frame (AS 1684), waterproofing (AS 3740), smoke alarms (AS 3786), electrical (AS/NZS 3000), termite management (AS 3660 where applicable), tied back to NCC.
  4. My builder “uses AI”—should I care?
    Only if it produces visible outcomes: faster responses, fewer defects, clearer records. Ask to see the reports.
  5. How often should we meet during construction?
    Weekly, short, with a live issues list and next steps. The report’s case studies show cadence beats length.
  6. Is more tech always better?
    Not if no one uses it. The report notes time/training, mandate, and change resistance as bigger barriers than price. Keep it simple and consistent.
  7. What belongs in my digital handover pack?
    As-built drawings, manuals, warranties, compliance certificates, inspection/test records, finishes schedule—organised and searchable. (Lifecycle value theme.)
  8. Who checks compliance—builder or certifier?
    Private certifiers focus on specific compliance items, not site quality end-to-end. Your builder’s quality system and ITPs matter. (Contextual Australian practice.)
  9. What’s the one question to ask at tender?
    “Show us how you manage drawings, selections, and variations—and a real example of your weekly issues log.”

Further Reading

Insight Project Management: Projects, Programs + Portfolios
Project management involves overseeing various levels of scale and responsibility, from individual projects to larger programs and comprehensive portfolios. We explore these aspects in detail, providing our insights.
Critical Chain Project Management: Enhancing Construction
Critical Chain Project Management (CCPM) can improve residential construction. By focusing on resource optimisation, task prioritisation, and buffer management, CCPM helps project managers overcome common challenges, reduce costs, and deliver high-quality homes on time and within budget.
Construction Project Management Explained
Discover the intricate dance of construction project management, where coordination and control bring structures from plans to reality. Dive into the phases and roles that shape the skyline.
Preparing for a Meeting with a Project Builder: Key Tips
Before meeting with a project builder, it’s essential to be well-prepared. Understand your budget, have a clear vision of your project, familiarise yourself with the building process, and don’t hesitate to ask questions. Being informed can save you time, money, and stress.
Orange Book 2025: What It Means for Aussie Homeowners
Australia’s future is on the line. The 2025 Orange Book from the Grattan Institute lays out a roadmap for the next federal government—covering housing, energy, tax reform, what it means for you as a homeowner or renter.
Macro Reforms for Housing Affordability: A Clearer Path
House prices are rising fast, but macroprudential tools—like lending caps on investors—could help level the playing field for owner-occupiers.
Private Certification & Red Tape: A Broken Reform Cycle
Private certification was meant to speed up approvals. Now, decades later, industry groups are calling to “cut red tape” all over again. Have we come full circle? And at what cost to housing quality? A closer look at the irony behind faster builds and falling standards.
Australia’s Fast-Track Housing Plan: Explained 🤿
Australia’s push to build more houses faster aims to ease housing pressures, but what does it mean for homeowners? We break down the new plan, its challenges, and how it affects quality, costs, and your future home.
Boosting Australia’s Economy & Housing Through Manufacturing
Australia faces intertwined challenges of economic resilience and housing affordability. In this article we explore how strengthening local manufacturing can address these issues, offering solutions for a more stable and prosperous future.
Housing Policy Reform in Australia
Australia’s housing isn’t just bruised; it’s mis-managed. Endless policy swaps, siloed agencies, and blind faith in markets hit homeowners hard. Here’s what’s broken, how to fix it, and why government can’t be perfect—but must still do better.